Multichannel Commerce and Sales Configurator Solutions for Service Companies

The Cameleon SC Suite optimizes multichannel selling and ordering processes for services, plans, packages and bundles. It enables teams to collaboratively design, develop, test and manage complex service offerings, pricing and promotions.

It enables companies to sell services by taking users through an interactive sales script with different options and pricing, resulting in a personalized solution for each individual customer. It is used by field sales teams and customer service representatives, and on-line by channel partners (B2B) and customers (B2C), to create quotes and place orders.

Cameleon provides service companies with innovative solutions to improve their business:

Enhanced Business Agility
React more quickly to competitive threats and market opportunities

Faster Time-to-Market
Accelerate product launches and updates

Greater Channel Accessibility
Support personalized selling and ordering processes across every sales channel

Extended Market Reach
Quickly adapt services and selling processes to penetrate new markets

Customer Experience Excellence
Eliminate unintentional variability from sales and ordering processes to improve the customer experience

Lower Costs
Reduce the number of people and systems required to support selling and ordering

IT Modernization
Replace multiple legacy applications with SOA components that are easy to integrate and maintain

Cameleon SC Suite provides the following:

Product Lifecycle Management (PLM)

An intuitive web based application that enables business users to work together to model service offerings, rules, constraints, pricing and promotions. It features innovative Process-Based Modeling to increase offering variability and quality, and accelerate time-to-market.

Sales and Pricing Configurator

A robust configurator engine delivering strong performance up to billions of possible combinations, and scaling to thousands of concurrent users to meet the most demanding business requirements. Dynamically generated, contextual service and pricing details to quickly create customized quotations and capture error-free orders.

Technology and Software

Web 2.0 and Service Oriented Architecture to create an integrated and compelling customer experience across every sales channel.

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