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Communications IndustryMultichannel Catalog, Sales Configurator and Product Lifecycle Management Solutions for Communication Services Providers Convergence. Technology. The Economy. CSPs face many business challenges to succeed in this environment: It takes too long to launch new products and updates The volume and complexity of promotions is confusing and difficult to manage Poor and inconsistent user experience across channels Customers want personalized products and services Need to improve ARPU Time and cost to maintain multiple product catalogs Need to modernize IT and reduce costs Improving business agility is the answer. Cameleon software solutions from Access Commerce help service providers become more agile, by optimizing selling and ordering processes for services, plans, packages and bundles. With Cameleon, you can: Accelerate Time-to-Market Improve the Customer Experience Grow Business and ARPU across Sales Channels Reduce Costs through IT Modernization
Communication Industry Customer Success with Cameleon
SFR – your Vodafone network in France As part of a project to improve their invoicing and product management systems, SFR has selected Cameleon to configure their commercial service offerings. Adding to existing software tools, Cameleon will be used by multiple SFR sales channels including their on line store, call centers and in 750 SFR branded retail outlets. Communication Industry Whitepaper
Business Agility for Communication Services Providers In this whitepaper, we discuss the drivers forcing CSPs to make a concerted effort to become more agile and how improved business agility can help level the playing field for large enterprises competing with more nimble competitors. Agility is the competitive advantage that can improve customer satisfaction and margins, and drive success across all sales channels. Communication Industry Brochure
Cameleon Multichannel Catalog, Sales Configurator and Product Lifecycle Management Solutions for the Communication Industry Cameleon optimizes multichannel selling and ordering processes for services, plans, packages and bundles. It enables teams to collaboratively design, develop, test and manage complex service offerings, pricing and promotions. It enables operators to sell services by taking users through an interactive sales script presenting different options and pricing, resulting in a personalized solution for each customer.
Powered by Cameleonedge Technology Cameleonedge Designer is a product lifecycle management (PLM) application to bring services product to market. Cameleonedge Configurator is a multichannel product catalog, sales configurator and pricing engine. Communication Industry Association
Access Commerce is a proud member of the TM Forum is the world’s leading industry association focused on improving business effectiveness for service providers and their suppliers. Serving the information, communications and entertainment industries, the Forum provides practical solutions, guidance and leadership to transform the way that digital services are created, delivered and charged.
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